Worldwide Web Conference and Team Collaboration Software Markets

02. 07. 2007 | 7/2007 | Komentáre čitateľov [0]

Worldwide Web Conference and Team Collaboration Software Markets Will Reach $2.8 Billon in 2010.

Worldwide Web Conference and Team Collaboration Software Markets Will Reach $2.8 Billon in 2010

Due to the increasing need for companies to manage content at the enterprise level, the worldwide web conferencing and team collaboration software markets are expected to grow approximately 22 percent per year through 2010, from $1.3 billion in 2006 to $2.8 billion in 2010, according to Gartner, Inc. In 2007, worldwide web conferencing and team collaboration revenue is projected to total $1.6 billion, a 22.3 percent increase from 2006

The act of collaboration and the use of collaboration technologies strengthen business processes and increase the value of personal interaction. However, how people work in one scenario, at one time or with one group, may be different given a different context. Collaboration best practices, requirements and technologies will constantly evolve as people's needs, behaviors and motivations change. The business value of collaboration is as an attribute for enhancing diverse business processes and interactions.

“In today's collaboration marketplaces, it is all about options, choices, and flexibility,” said Tom Eid, research vice president for Gartner. “Being able to choose how and when to interact, the type and frequency of sharing that occurs, the types of technologies that are used, and on-site or hosted access are all improving the way people can share and relate.”

Table 1

Web Conferencing and Team Collaboration Software, Worldwide, 2006-2010

(Millions of Dollars)






Total Software Revenue






Source: Gartner (June 2007)

Over the next few years, collaboration as a function will become more strategic for many enterprises. Organizations will increasingly observe, manage, monitor and measure, and archive the artifacts of collaboration. Collaboration as a function is not a single technology, process or service, but rather an attribute that can be associated with diverse business processes or interactions. The benefit and the challenge are that there are many technologies and services that can be used to support collaboration, including e-mail, IM, team collaboration tools, work flow, wikis, blogs, social networks, communities of practice and Web conferencing.

“Collaboration, including the technologies and attributes and behaviors of collaboration, are becoming more strategic to organizations,” Mr. Eid said. “CIOs, IT managers, and line-of-business managers are shifting the priority of collaboration to pull adoption more deeply throughout their organizations.”

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