Paradox between the increasing need for IT

21. 03. 2008 | 4/2008 | Comments [0]

Paradox between the increasing need for IT in business innovation and the actual role of IT departments

Paradox between the increasing need for IT in business innovation and the actual role of IT departments

Two thirds of CIOs believe that IT is critical to business innovation, but only one out of four felt their IT function was actually driving business innovationCapgemini Consulting, the strategy and management consulting discipline of theCapgemini Group, today revealed the findings of its third Global CIO survey entitled ‘The role of the IT function in Business Innovation – Operator vs. Innovator’, which is the result of almost 400 face to face interviews with global CIOs representing all industries. The survey highlights the paradox between the increasing need for IT in business innovation and the actual role of IT departments, as it found that two thirds of CIOs – and 81% that work in the Public Sector, believe that IT is critical to business innovation, but only one out of four feel their IT function is actually driving business innovation.

The Survey highlights that technologies, as well as users, are dramatically evolving and that there is a risk that IT departments will be spectators rather than participants in the evolution. It is time for CIOs to find a seat at the business innovation table with renewed governance, processes and mindset, while continuing to manage operations, at the heart of IT departments’ core mission. Interestingly, the survey reveals that 60% of CIOs believe it is possible for an IT department to manage both business innovation and fundamental IT services.According to Eric Monnoyer, BIS Global Leader within Capgemini Consulting; “For CIOs, managing the balance between cost containment and continuity whilst driving competitive advantage is a constant challenge. As the drive for ‘innovation’, it continues to dominate the business agenda and this is a real opportunity for the CIO to deliver business transformation through the IT function”.

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